Privacy Policy

1. Information We Collect

We collect personal information such as your name, email, mobile number, address, and order history when you create an account, place an order, or interact with our services. We also collect non-personal data like browser type and IP address for analytics.

2. How We Use Your Information

Your information is used to process orders, deliver products, provide customer support, improve our services, and send promotional offers (with your consent). We do not sell your personal data to third parties.

3. Cookies

We use cookies to enhance your browsing experience, remember cart items, and analyse site traffic. You may disable cookies in your browser settings, but some features may not function properly.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

We may use third-party payment gateways (Razorpay) and shipping partners. These services have their own privacy policies, and we are not responsible for their practices.

6. Your Rights

You may access, correct, or delete your personal data by logging into your profile or contacting us. You may also opt out of marketing communications.

7. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect data from minors.

8. Changes to Policy

We may update this privacy policy periodically. Changes will be posted on this page.

9. Contact Us

If you have any questions about our privacy practices, please contact us at support@zenzx.com.

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